Administration Office Hours
Monday 8:00 a.m. – 5:00 p.m.
Tuesday 8:00 a.m. – 5:00 p.m.
Wednesday 8:00 a.m. – 5:00 p.m.
Thursday 8:00 a.m. – 5:00 p.m.
Friday 8:00 a.m. – 11:00 a.m.
Administration Office
Administration Office Location
116 W Main St
P.O. Box 458
Ottumwa, Iowa 52501
Phone: 641-954-9971
Billing and Medical Records
Our billing and medical records departments are located at 116 W Main St, Ottumwa, IA. To obtain copies of your medical records or for billing inquiries, please call 641-684-6896.
Administrative Leadership

Joy Alexander
Chief Executive Officer
Joined RHCHC in 2022

Gina Throckmorton
Chief Operating Officer
Joined RHCHC in 2003

Lori Miller
Chief Financial Officer
Joined RHCHC in 2012

Steve Haigh
Human Resources, Director
Joined RHCHC in 2010

Michelle Bowers
Compliance Officer
Joined RHCHC in 2017

Mary Clark
Clinical Quality and Risk Management Director
Joined RHCHC in 2010

Kim Grove
Revenue Cycle Director
Joined RHCHC in 2004

Call any of our offices 24 hours a day to access Triage nurse.
Llame a cualquiera de nuestras oficina las 24 horas al día para acceder a una enfermera que hace evaluaciones médicas.


Ottumwa Clinic
201 S Market St., Ottumwa, IA 52501
Family Practice / Dental / Behavioral Health: 641-683-5773
Pediatrics: 641-684-3000
Women’s Health & Family Planning: 641-455-5431
Ottumwa Behavioral Health Therapy
216 S Market St., Ottumwa, IA 52501
Behavioral Health: 641-683-5773
RHCHC will not deny any services due to the inability to pay. We offer a sliding fee scale for patients who qualify based on poverty guidelines.
We accept payment from Medicare, Medicaid and most private insurances.
Centerville Location
Fairfield Location
Richland Location
Oskaloosa Location
Sigourney Location
This health center receives HHS funding and has federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.


